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CISCO-CUICAPPS-MIB

112 objects
The Cisco Unified Intelligence Center (CUIC) is a scalable robust and secure reporting solution for contact center applications. The CUIC application can be deployed on multiple servers that form a cluster, where each server hosts a reporting engine. The CISCO-CUICAPPS-MIB defines objects that describe instrumentation implemented by the components comprising CUIC. DEFINITION OF TERMS AND ACRONYMS CUIC Cisco Unified Intelligence Center cluster A group of CUIC servers deployed and associated to form high availability model. sub system A subsystem is a coherent and somewhat independent component of a larger system. Service A functional component of the CUIC application publisher A server in a CUIC cluster which provides administration facility. first node Publisher node is alternatively referred as first node. Connector A CUIC Tomcat Connector represents an endpoint that receives requests and sends responses. The Connector handles HTTP/HTTPS requests and sends HTTP/HTTPS responses that occur when CUIC - related web pages are accessed. data source Data source is a connection to a database server.
Imported Objects
CISCO-SMIciscoMgmt
CISCO-TCCiscoURLString
SNMP-FRAMEWORK-MIBSnmpAdminString
SNMPv2-CONFMODULE-COMPLIANCE NOTIFICATION-GROUP OBJECT-GROUP
SNMPv2-SMICounter32 Gauge32 MODULE-IDENTITY NOTIFICATION-TYPE OBJECT-TYPE Unsigned32
SNMPv2-TCDateAndTime TEXTUAL-CONVENTION TruthValue
OIDNameAccessStatusDescription
1.3.6.1.4.1.9.9.718IdentityciscoCuicappsMIBThe Cisco Unified Intelligence Center (CUIC) is a scalable robust and secure reporting solution for contact center applications. The CUIC application can be de…
1.3.6.1.4.1.9.9.718.0NodeciscoCuicappsMIBNotifs
1.3.6.1.4.1.9.9.718.0.1NotificationciscoCuicappsMIBEventcurrentThis notification indicates an unusual condition occur that potentially, can affect the functioning of a service in CUIC. Notification describes the operation …
1.3.6.1.4.1.9.9.718.1NodeciscoCuicappsMIBObjects
1.3.6.1.4.1.9.9.718.1.1TablecuicGeneralInfoTablenot-accessiblecurrentThis table contains a list of CUIC servers
1.3.6.1.4.1.9.9.718.1.1.1RowcuicGeneralInfoEntrynot-accessiblecurrentAn entry in this table represents a CUIC server in this cluster. A row will be created in this table, whenever a new server is being added to this cluster. And…
1.3.6.1.4.1.9.9.718.1.1.1.1ColumncuicGeneralInfoIndexnot-accessiblecurrentThis object indicates the sub-system identifier assigned to the CUIC reporting component.
1.3.6.1.4.1.9.9.718.1.1.1.2ColumncuicGeneralInfoServerNameread-onlycurrentThis object indicates the host name of a CUIC server.
1.3.6.1.4.1.9.9.718.1.1.1.3ColumncuicGeneralInfoServerDescriptionread-onlycurrentThis object indicates a textual description of the CUIC application installed on this server. This information is same as description entered for the applicati…
1.3.6.1.4.1.9.9.718.1.1.1.4ColumncuicGeneralInfoVersionread-onlycurrentThis object indicates the version number of the CUIC software installed on the server. The following illustrates the format of the value for an instance of thi…
1.3.6.1.4.1.9.9.718.1.1.1.5ColumncuicGeneralInfoStartTimeread-onlycurrentThis object indicates the CUIC application server starting time.
1.3.6.1.4.1.9.9.718.1.1.1.6ColumncuicGeneralInfoTimeZoneNameread-onlycurrentThis object indicates the time zone where the CUIC server is physically located.
1.3.6.1.4.1.9.9.718.1.1.1.7ColumncuicGeneralInfoSystemStatusread-onlycurrentThis object indicates, last known status of the application.
1.3.6.1.4.1.9.9.718.1.1.1.8ColumncuicGeneralInfoOpsConsoleURLread-onlycurrentThis object indicates the URL for CUIC operations Console web server. The operations console offers a web-based, centralized interface for mapping and summariz…
1.3.6.1.4.1.9.9.718.1.1.1.9ColumncuicGeneralInfoEnableNotificationsread-writecurrentThis object specifies the notification status to management station, to disable and alternatively enable outbound notifications on this server.
1.3.6.1.4.1.9.9.718.1.2TablecuicLicenseInfoTablenot-accessiblecurrentThis table contains a list of CUIC servers where license is instaled on. Usually license is installed on a publisher node.
1.3.6.1.4.1.9.9.718.1.2.1RowcuicLicenseInfoEntrynot-accessiblecurrentAn entry in this table describes a CUIC server's licensing details. A row will be created in this table, whenever a CUIC license is installed on a server in th…
1.3.6.1.4.1.9.9.718.1.2.1.1ColumncuicLicenseInfoIndexnot-accessiblecurrentThis object indicates the sub-system identifier assigned to the CUIC reporting component.
1.3.6.1.4.1.9.9.718.1.2.1.2ColumncuicLicenseInfoTyperead-onlycurrentThis object specifies the type of license installed. trial license exipire in 90 days. standard and premium license supports unlimited number of users but latt…
1.3.6.1.4.1.9.9.718.1.2.1.3ColumncuicLicenseInfoStartTimeread-onlycurrentThis object specifies the CUIC application license install time.
1.3.6.1.4.1.9.9.718.1.2.1.4ColumncuicLicenseInfoExpirationTimeread-onlycurrentThis object specifies the CUIC application license expiration time.
1.3.6.1.4.1.9.9.718.1.2.1.5ColumncuicLicenseInfoHostread-onlycurrentThis object specifies the host name of the publisher node. CUIC license will be installed on publisher node of the CUIC cluster.
1.3.6.1.4.1.9.9.718.1.3TablecuicReportingTablenot-accessiblecurrentThis table contains a list of CUIC Reporting Engine. CUIC is a reporting software for Cisco Call Center application and reporting engine is a main component of…
1.3.6.1.4.1.9.9.718.1.3.1RowcuicReportingEntrynot-accessiblecurrentAn entry in this table describes a CUIC server's report engine statistics. A row will be created in this table, whenever a new server is being added to this cl…
1.3.6.1.4.1.9.9.718.1.3.1.1ColumncuicReportingIndexnot-accessiblecurrentThis object indicates the sub-system identifier assigned to the CUIC reporting component.
1.3.6.1.4.1.9.9.718.1.3.1.2ColumncuicReportingDataSourceCountread-onlycurrentThis object indicates the number of data sources configured on the CUIC application. CUIC application require data source connection to be setup to a database …
1.3.6.1.4.1.9.9.718.1.3.1.3ColumncuicReportingEngineStatusread-onlycurrentThis object indicates the last known status of the Reporting Engine component. The CUIC Reporting Engine component is responsible for fetching data from data s…
1.3.6.1.4.1.9.9.718.1.3.1.4ColumncuicReportingHistoricalReportDefinitionCountread-onlycurrentThis object indicates the number of historical report definitions installed on the CUIC application. A Report definition is template for a report. A report has…
1.3.6.1.4.1.9.9.718.1.3.1.5ColumncuicReportingRealTimeReportDefinitionCountread-onlycurrentThis object indicates the number of real time reports installed on the CUIC application. A Report definition is template for a report. A report has an associat…
1.3.6.1.4.1.9.9.718.1.3.1.6ColumncuicReportingHistoricalReportRunningread-onlycurrentThis object indicates the number of historical reports that are currently running.
1.3.6.1.4.1.9.9.718.1.3.1.7ColumncuicReportingHistoricalReportWaitingread-onlycurrentThis object indicates the number of historical reports that are currently waiting to execute.
1.3.6.1.4.1.9.9.718.1.3.1.8ColumncuicReportingTotalKickedOffHistoricalReportsread-onlycurrentThis object indicates the total number of historical reports that have been launched.
1.3.6.1.4.1.9.9.718.1.3.1.9ColumncuicReportingRealTimeReportRunningread-onlycurrentThis object indicates the number of real time reports that are currently running.
1.3.6.1.4.1.9.9.718.1.3.1.10ColumncuicReportingTotalKickedOffRealTimeReportsread-onlycurrentThis object indicates the total number of real time reports that have been launched.
1.3.6.1.4.1.9.9.718.1.3.1.11ColumncuicReportingRealTimeReportWaitingread-onlycurrentThis object indicates the number of real time reports that are currently waiting to be executed.
1.3.6.1.4.1.9.9.718.1.4TablecuicSchedulerTablenot-accessiblecurrentThis table contains a list of CUIC Scheduler Component. The Scheduler is a component that allows users to run reports at some time in the future. Either once o…
1.3.6.1.4.1.9.9.718.1.4.1RowcuicSchedulerEntrynot-accessiblecurrentAn entry in this table describes a CUIC server's scheduler component health and statistics. A row will be created in this table, whenever Scheduler Component i…
1.3.6.1.4.1.9.9.718.1.4.1.1ColumncuicSchedulerIndexnot-accessiblecurrentThis object indicates the sub-system identifier assigned to the CUIC reporting component.
1.3.6.1.4.1.9.9.718.1.4.1.2ColumncuicSchedulerStatusread-onlycurrentThis object indicates the status of the Report Scheduler engine.
1.3.6.1.4.1.9.9.718.1.4.1.3ColumncuicSchedulerEmailServerStatusread-onlycurrentThis object indicates the status of the emailing server. The Report Scheduler allows users to run reports at some time in future. Either once or periodically a…
1.3.6.1.4.1.9.9.718.1.4.1.4ColumncuicSchedulerJobsCompletedCountread-onlycurrentThis object indicates the number of jobs that the scheduler service has completed.
1.3.6.1.4.1.9.9.718.1.4.1.5ColumncuicSchedulerJobsRunningCountread-onlycurrentThis object indicates the number of jobs that the scheduler service is currently running.
1.3.6.1.4.1.9.9.718.1.4.1.6ColumncuicSchedulerJobsFailedCountread-onlycurrentThis object indicates the number of jobs that the scheduler service has failed to complete successfully.
1.3.6.1.4.1.9.9.718.1.5TablecuicDbInfoTablenot-accessiblecurrentThis table contains a list database servers. CUIC reporting server uses database to store reports and configurations.
1.3.6.1.4.1.9.9.718.1.5.1RowcuicDbInfoEntrynot-accessiblecurrentAn entry in this table describes a CUIC server's database service disk space usage and status. A row will be created in this table, whenever a new server is be…
1.3.6.1.4.1.9.9.718.1.5.1.1ColumncuicDbInfoIndexnot-accessiblecurrentThis object indicates the sub-system identifier assigned to the CUIC reporting component.
1.3.6.1.4.1.9.9.718.1.5.1.2ColumncuicDbInfoStatusread-onlycurrentThis object indicates the status of the Database Server.
1.3.6.1.4.1.9.9.718.1.5.1.3ColumncuicDbInfoReplicationStatusread-onlycurrentThis object indicates the status of replication server. CUIC replicates a database to other CUIC servers in a cluster.
1.3.6.1.4.1.9.9.718.1.5.1.4ColumncuicDbInfoTmpSpaceUsedread-onlycurrentThis object indicates the percentage temporary disk space used.
1.3.6.1.4.1.9.9.718.1.5.1.5ColumncuicDbInfoSpaceUsedread-onlycurrentThis object indicates the percentage database disk space.
1.3.6.1.4.1.9.9.718.1.6TablecuicClusterTablenot-accessiblecurrentThis table contains a list of cluster information. CUIC can consist of multiple servers that form a cluster.
1.3.6.1.4.1.9.9.718.1.6.1RowcuicClusterEntrynot-accessiblecurrentAn entry in this table describes a CUIC cluster.
1.3.6.1.4.1.9.9.718.1.6.1.1ColumncuicClusterIndexnot-accessiblecurrentThis object indicates the sub-system identifier assigned to the CUIC reporting component.
1.3.6.1.4.1.9.9.718.1.6.1.2ColumncuicClusterNameread-onlycurrentThis object specifies the unique name of cluster. At any point in time, the cluster name helps in associating a device to any given cluster.
1.3.6.1.4.1.9.9.718.1.6.1.3ColumncuicClusterServerCountread-onlycurrentThis object specifies the number of CUIC servers in this cluster.
1.3.6.1.4.1.9.9.718.1.6.1.4ColumncuicClusterFirstNodeNameread-onlycurrentThis object specifies the hostname of the first node server (Publisher node).
1.3.6.1.4.1.9.9.718.1.7TablecuicDatasourceTablenot-accessiblecurrentThis table contains a list of data sources configured in CUIC server. The data for the report has to come from a database server. There will be data sources co…
1.3.6.1.4.1.9.9.718.1.7.1RowcuicDatasourceEntrynot-accessiblecurrentAn entry in this table describes a CUIC data source configured on this CUIC server. A row will be created in this table, whenever a new data source is being co…
1.3.6.1.4.1.9.9.718.1.7.1.1ColumncuicDatasourceIndexnot-accessiblecurrentThis object indicates a row index which is an integer starting from value one.
1.3.6.1.4.1.9.9.718.1.7.1.2ColumncuicDatasourceNameread-onlycurrentThis object indicates the name of the data source configured in the CUIC application.
1.3.6.1.4.1.9.9.718.1.7.1.3ColumncuicDatasourceStatusread-onlycurrentThis object indicates the status of the datsource. The data sources configured in CUIC application can go offline due to various reasons. The value can be, 'on…
1.3.6.1.4.1.9.9.718.1.7.1.4ColumncuicDatasourceHostread-onlycurrentThis object indicates the host name of database server.
1.3.6.1.4.1.9.9.718.1.7.1.5ColumncuicDatasourceTyperead-onlycurrentThis object indicates the vendor name. CUIC can support different vendor data sources like MSSQL,IBM Informix etc.
1.3.6.1.4.1.9.9.718.1.8TablecuicSecurityTablenot-accessiblecurrentThis table contains a list of CUIC server's security information. CUIC application is a multiuser system. There can be many number of users and groups configur…
1.3.6.1.4.1.9.9.718.1.8.1RowcuicSecurityEntrynot-accessiblecurrentAn entry in this table describes user and group information of a CUIC server in this cluster. A row will be created in this table, whenever a new server is bei…
1.3.6.1.4.1.9.9.718.1.8.1.1ColumncuicSecurityIndexnot-accessiblecurrentThis object indicates the sub-system identifier assigned to the CUIC reporting component.
1.3.6.1.4.1.9.9.718.1.8.1.2ColumncuicSecurityUsersConfiguredread-onlycurrentThis object indicates number of users configured to access CUIC application.
1.3.6.1.4.1.9.9.718.1.8.1.3ColumncuicSecurityUsersLoggedInread-onlycurrentThis object indicates the number of users currently logged in.
1.3.6.1.4.1.9.9.718.1.8.1.4ColumncuicSecurityLoginFailedAttemptsread-onlycurrentThis object indicates the number of rejected login attempts.
1.3.6.1.4.1.9.9.718.1.8.1.5ColumncuicSecurityGroupsConfiguredread-onlycurrentThis object indicates the overall number of groups configured on this server. There can be different groups with various privileges; Like Admin, Restricted, De…
1.3.6.1.4.1.9.9.718.1.9NodecuicThreadPoolInfo
1.3.6.1.4.1.9.9.718.1.9.1ScalarcuicThreadsMaxAvailableread-onlycurrentThis object indicates the maximum number of threads available to the CUIC web server's thread pool manager.
1.3.6.1.4.1.9.9.718.1.9.2ScalarcuicThreadsRunningread-onlycurrentThis object indicates the number of threads that are currently running tasks. This counter is useful in monitoring performance of the server. If the number of …
1.3.6.1.4.1.9.9.718.1.9.3ScalarcuicQueuedTasksread-onlycurrentThis object indicates the number of queued tasks. A task is a job, performed by one or more thread.
1.3.6.1.4.1.9.9.718.1.9.4ScalarcuicQueuedTasksMaxread-onlycurrentThis object indicates the maximum number of queued tasks.
1.3.6.1.4.1.9.9.718.1.10NodecuicEnvInfo
1.3.6.1.4.1.9.9.718.1.10.1ScalarcuicWaErrorsread-onlycurrentThis object indicates the total number of HTTP errors (for example, 401 Unauthorized) encountered by a CUIC-related web application.
1.3.6.1.4.1.9.9.718.1.10.2ScalarcuicWaSessionsActiveread-onlycurrentThis object indicates the number of currently active (in use) sessions the web application currently has
1.3.6.1.4.1.9.9.718.1.10.3ScalarcuicJvmPercentCPUTimeread-onlycurrentThis object indicates the percentage of CPU utilized by the Tomcat JVM. This object is for the CUIC Tomcat JVM object.
1.3.6.1.4.1.9.9.718.1.10.4ScalarcuicJvmMemoryFreeread-onlycurrentThis object indicates the amount of free dynamic memory in the CUIC Tomcat Java Virtual Machine.
1.3.6.1.4.1.9.9.718.1.10.5ScalarcuicJvmMemoryTotalread-onlycurrentThis object indicates the Tomcat Java Virtual Machine current total dynamic memory including free and in-use memory.
1.3.6.1.4.1.9.9.718.1.10.6ScalarcuicJvmMemoryMaxread-onlycurrentThis object indicates the CUIC Tomcat Java Virtual Machine maximum dynamic size.
1.3.6.1.4.1.9.9.718.1.10.7ScalarcuicTomcatThreadsBusyread-onlycurrentThis object indicates the CUIC Tomcat Connector's current number of busy/in-use request processing threads.
1.3.6.1.4.1.9.9.718.1.10.8ScalarcuicTomcatThreadsTotalread-onlycurrentThis object indicates the CUIC tomcat Connector's current total number of request processing threads, including available and in-use threads.
1.3.6.1.4.1.9.9.718.1.10.9ScalarcuicTomcatThreadsMaxread-onlycurrentThis object indicates the Connector maximum number of request processing threads. Each incoming request on a CUIC -related web page requires a thread for the d…
1.3.6.1.4.1.9.9.718.1.11NodecuicNotificationInfo
1.3.6.1.4.1.9.9.718.1.11.1ScalarcuicEventIdaccessible-for-notifycurrentThe event ID is the unique notification message identifier that is assigned by the CUIC application. This identifier is unique for each different notification …
1.3.6.1.4.1.9.9.718.1.11.2ScalarcuicEventHostNameaccessible-for-notifycurrentThe event host name object specifies the host name or the fully qualified domain name of the CUIC server from which this event originated.
1.3.6.1.4.1.9.9.718.1.11.3ScalarcuicEventAppNameaccessible-for-notifycurrentThe event application name object specifies the service-specific name of the functional service that generated this notification.
1.3.6.1.4.1.9.9.718.1.11.4ScalarcuicEventNameaccessible-for-notifycurrentThe event name object specifies the service-specific name of the CUIC service notification message. The object value is used to group and correlate similar not…
1.3.6.1.4.1.9.9.718.1.11.5ScalarcuicEventStateaccessible-for-notifycurrentThe event state object identifies the state (not to be confused with severity) of the notification and potentially the current state of the functional componen…
1.3.6.1.4.1.9.9.718.1.11.6ScalarcuicEventSeverityaccessible-for-notifycurrentThe event severity object indicates the severity level of this notification. The severity levels are: 'emergency': The notification indicates that a devastatin…
1.3.6.1.4.1.9.9.718.1.11.7ScalarcuicEventTimestampaccessible-for-notifycurrentThe event time stamp object specifies the date and time that the notification was generated on the originating device.
1.3.6.1.4.1.9.9.718.1.11.8ScalarcuicEventTextaccessible-for-notifycurrentThe event text is the full text of the notification. This text includes a description of the event that was generated, component state information and potentia…
1.3.6.1.4.1.9.9.718.2NodeciscoCuicappsMIBConform
1.3.6.1.4.1.9.9.718.2.1NodeciscoCuicappsMIBCompliances
1.3.6.1.4.1.9.9.718.2.1.1ComplianceciscoCuicAppsMIBCompliancecurrentThis object is the compliance statement for entities which implement the Cisco CUIC Apps MIB.
1.3.6.1.4.1.9.9.718.2.2NodeciscoCuicappsMIBGroups
1.3.6.1.4.1.9.9.718.2.2.1GroupcuicGeneralInfoTableGroupcurrentThe general info group defines the general CUIC objects. All servers will populate these objects.
1.3.6.1.4.1.9.9.718.2.2.2GroupcuicLicenseInfoTableGroupcurrentThe licensing information group defines the set of objects for the licensing system. All CUIC servers will populate these objects.
1.3.6.1.4.1.9.9.718.2.2.3GroupcuicReportingTableGroupcurrentThe reporting group defines the set of objects for the reporting service. All CUIC servers populate these objects.
1.3.6.1.4.1.9.9.718.2.2.4GroupcuicReportSchedulerTableGroupcurrentThe reporting scheduler group defines the set of objects for the report scheduler component. All CUIC servers populate these objects.
1.3.6.1.4.1.9.9.718.2.2.5GroupcuicDbInfoTableGroupcurrentThe db info group defines the set of objects for the database service. All CUIC servers populate these objects.
1.3.6.1.4.1.9.9.718.2.2.6GroupcuicClusterInfoTableGroupcurrentThe cluster info group defines the set of objects for the CUIC cluster. All CUIC servers populate these objects.
1.3.6.1.4.1.9.9.718.2.2.7GroupcuicDatasourceInfoTableGroupcurrentThe data source info group defines the data source related objects. All CUIC servers populate these objects.
1.3.6.1.4.1.9.9.718.2.2.8GroupcuicSecurityTableGroupcurrentThe security group defines the set of objects related to users and groups. All CUIC servers populate these objects.
1.3.6.1.4.1.9.9.718.2.2.9GroupcuicNotificationInfoGroupcurrentThis group defines the set of Notification objects for CUIC.
1.3.6.1.4.1.9.9.718.2.2.10GroupciscoCuicappsMIBEventGroupcurrentThis group defines the notification types defined in this MIB.
1.3.6.1.4.1.9.9.718.2.2.11GroupcuicThreadPoolInfoGroupcurrentThe thread pool information group defines the set of objects for the CUIC reporting engine thread pool. All servers will populate these objects.
1.3.6.1.4.1.9.9.718.2.2.12GroupcuicEnvInfoGroupcurrentThe EnvInfo group defines the set of objects for the Runtime tomcat info. All servers will populate these objects.
Type Definitions
NameSyntaxStatusDescription
CuicServiceStatusINTEGER { inService(1), partialService(2), notResponding(3), unknown(4) }currentThis textual convention denotes the run status of a CUIC's service. The value is the result of evaluating the current run status of each of the individual elements associated with the service. 'inService' The service is…
CuicSubsystemIdUnsigned32 (0..2147483647)currentSub System ID is five digit unique identifier for a given CUIC server in a cluster. For example an the value could be like 43009.