The Device Management Protocol (DMP) is a session layer protocol used for network communication between enterprise contact center application functional components. The DMP ID uniquely identifies the session layer addresses of an application functional component. A single component may have multiple DMP IDs since a functional component will communicate with other functional components (or its duplex pair) via multiple physical network interfaces and maintain multiple DMP session connections on each interface. Should a communications failure occur, the event DMP ID identifies the physical and logical address that the error occurred.