MIB Viewer

ccvpIcmAggCalls

OBJECT-TYPE
1.3.6.1.4.1.9.9.590.1.6.4.1.11
Access
read-only
Status
current
Sub-identifiers
0
The aggregate calls object is a metric indicating the total number of new calls received by the Intelligent Contact Management (ICM) application for follow-on Voice Response Unit (VRU) treatment and routing to a contact center agent since system start time.
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