MIB Viewer

ccvpIcmIntNewCalls

OBJECT-TYPE
1.3.6.1.4.1.9.9.590.1.6.4.1.6
Access
read-only
Status
current
Sub-identifiers
0
The interval new calls object is an interval specific snapshot metric indicating the number of new calls received by the Intelligent Contact Management (ICM) application for follow-on Voice Response Unit (VRU) treatment and routing to a contact center agent.
Gauge32