MIB Viewer

ccvpIcmRtActiveCalls

OBJECT-TYPE
1.3.6.1.4.1.9.9.590.1.6.4.1.1
Access
read-only
Status
current
Sub-identifiers
0
The real-time active calls object is a real-time snapshot metric indicating the current number of calls being processed by the Intelligent Contact Management (ICM) application. This object value represents a count of calls currently being serviced by the ICM for follow-on routing to a contact center agent.
Gauge32