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vmwNsxTMalwarePreventionHealthFileExtractSvcUnreachable

NOTIFICATION-TYPE
1.3.6.1.4.1.6876.120.1.0.48.0.5
Status
current
Sub-identifiers
0
Service vmwNsxTDataCenterMpsServiceName is degraded on vmwNsxTDataCenterTransportNodeName. Unable to communicate with file extraction functionality. All file extraction abilities on the vmwNsxTDataCenterTransportNodeName are paused. Action required: 1. On the Edge node identified by vmwNsxTDataCenterNSXEdgeTNName, invoke the NSX CLI `get ids engine status` to check the status of file_extraction (IDS) service. Inspect /var/log/syslog to find any suspecting error(s) with the file extraction (IDS) service and/or vmwNsxTDataCenterMpsServiceName. 2. On the Host node identified by vmwNsxTDataCenterNSXESXTNName, log into the associated Malware Prevention Service VM vmwNsxTDataCenterEntityId and check the status of file extraction (NXGI) service. Inspect /var/log/syslog on the associated Malware Prevention Service VM vmwNsxTDataCenterEntityId to find any suspecting error(s). For more information see: https://www.vmware.com/esx/support/askvmware/index.php?eventtype=malware_prevention_health.file_extraction_service_unreachable